Effective date: May 11, 2026. This policy is a starting template — review with legal counsel before going live.
Introduction
PalletKings ("we", "us", "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit palletkings.shop/ or make a purchase.
Information We Collect
Information you provide directly: name, email address, phone number, shipping and billing address, payment information (processed by Stripe or PayPal — we don’t store full card numbers), order history.
Information collected automatically: IP address, browser type, device information, operating system, referring URL, pages viewed, time spent, and cookies.
Information from third parties: payment confirmation data from Stripe/PayPal, freight tracking from carriers, analytics from Google Analytics.
How We Use Your Information
- Process orders, payments, and shipping
- Provide customer support and respond to inquiries
- Send order confirmations and shipping updates
- Send marketing emails (opt-in only)
- Improve our website through analytics
- Detect and prevent fraud
- Comply with legal obligations
How We Share Your Information
We do not sell your personal information. We share data only with: payment processors (Stripe, PayPal); freight carriers; email service providers; analytics providers (aggregated/anonymized); and law enforcement when required by valid legal process.
Cookies and Tracking
We use cookies for essential site functions (cart, checkout), analytics, and advertising attribution. You can disable cookies in your browser settings, but some site features won’t work without them.
Your Rights
Depending on your state of residence, you have the right to: access your personal data; request correction or deletion; opt out of marketing; and (for California residents under CCPA) opt out of any “sale” of personal information. To exercise any of these rights, email sales@palletkings.shop.
Data Retention
Order data: 7 years (tax/accounting). Support correspondence: 3 years. Marketing list: until you unsubscribe.
Security
SSL/TLS encryption on all pages, PCI-compliant payment processors, access controls on internal systems.
Children’s Privacy
Not intended for users under 18. We do not knowingly collect personal information from children.
Changes
Material changes will be announced via email to registered users and via a banner for 30 days.
Contact
Questions about this policy: sales@palletkings.shop